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The Pet Stop
Anchorage, AK | Full Time
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Customer service rep
The Pet Stop Anchorage, AK
$44k-55k (estimate)
Full Time | Retail 5 Days Ago
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The Pet Stop is Hiring a Customer service rep Near Anchorage, AK

The Pet Stop is looking for an experienced Customer Service Representative. The ideal candidate will have veterinary experience and enjoy working in a fast-paced environment.

At The Pet Stop, we value the importance of the relationship between our clients and their furry family members and strive to treat everyone like our own family.

Customer Service Representative

The Pet Stop has been a mainstay of the Anchorage veterinary community since 1985. We believe in providing top-tier veterinary care as well as providing our team members with the opportunity for professional development.

We want our team to be happy, feel fulfilled and enjoy coming to work. If that sounds good to you, please keep reading!

As a CSR, you will be the face of our hospital. You will be first the first face clients see when they arrive, and the last person clients see when they are leaving.

You should be comfortable with multiple phone lines, email, faxes, invoicing and assisting with call backs, questions, and general knowledge.

Main Responsibilities :

  • Answering phones
  • Making appointments
  • Filtering and directing questions and concerns to / from the medical team
  • Assisting where needed
  • Stocking
  • Keeping reception area clean and welcoming

What you’ll need :

  • Good time management skills
  • Great customer service
  • Experience with de-escalation tools
  • Empathy and compassion

This is a full-time position. Compensation is $17 / hr , depending on experience. Full time employees are eligible for paid time off, benefits, continuing education and more!

If all of this sounds good, please apply today. We are looking forward to adding an exceptional member to our team and would love to hear from you.

The Pet Stop

1921 W Dimond Blvd St 108

Anchorage, AK 99515

907)522-1006

Last updated : 2024-04-20

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$44k-55k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

07/16/2024

WEBSITE

petstopinfo.com

HEADQUARTERS

Bellingham, WA

SIZE

<25

INDUSTRY

Retail

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The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

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